AI Scribes in NHS Consultations Risk Patient Safety, Healthwatch England Warns

Healthwatch England has issued a warning that AI transcription tools used in NHS consultations are making dangerous errors, confusing drug names and misreading diagnoses in ways that could harm patients.

The statutory NHS patient watchdog found that AI scribes — technology that listens to and transcribes doctor-patient conversations — are getting the names of drugs and illnesses wrong, with patients frequently catching mistakes that clinicians miss. In one alarming case, an NHS...